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Here are some commonly asked questions that can get you taken care of ASAP
- Order Acceptance – Once you submit your order request, we will respond within 2 business days with your order acceptance and shipping instructions.
- Payment Processing – Once we receive and successfully process your shipment, we will pay you via your requested payment method within 2 business days (does not include time for check delivery).
No. We will not send you a quote based on product photos.
The best way to ensure a fast and seamless transaction is to utilize our ordering process.
If you do not wish to use our ordering process, you can select our Ship a Box option to ship us a box of remotes and we will give you a quote.
We will process your order for accuracy upon receipt.
If there are any discrepancies, we will notify you and adjust your payment offer accordingly. You will have a chance to review and accept this offer.
We will send you detailed shipping instructions upon acceptance of your order.
We recommend using USPS Priority mail service.
Not only is this a fast method of shipping, it includes tracking and insurance for your shipment and its contents.
Please understand that we are not liable for lost or damaged shipments.
We recommend protecting your shipping contents by utilizing packaging materials such as newspaper, bubble wrap and plastic wrapping.
Please understand that we are not liable if the contents of your package get damaged during shipment.
You will have the ability to choose your method of payment during the checkout process. They include PayPal or Check by Mail.
Your payment will be sent to you within 2 business days once your order has been successfully received and processed.
PayPal – Please provide an accurate PayPal email address during checkout.
Check by Mail – Please provide an accurate name and address during checkout.
Product that is in a usable and currently functioning condition. If noted, this includes Lightly Used and Worn conditions.
Any previously programmed, currently functioning, product with signs of light wear, no cracks or gouges in shell, buttons and logo must be intact and usable.
Any previously programmed product that is still in usable (functioning) condition, has cracks or gouges in shell and a worn button pad or logo.